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GuardMe Student Support Program (GMSSP)

Discover GuardMe Student Support Program (GMSSP), your 24/7 mental health support. Confidential counselling and resources tailored for you. Your well-being, our priority.

Key Features:

  • 24/7 real-time counselling via chat and telephone
  • Scheduled appointments with the same counsellor via telephone, video, or in-person
  • Get matched with a counsellor based on gender, language, culture, identity, lived experience, and more
  • Peer-to-peer online global community

Get support for a wide range of issues:

  • Stress
  • Anxiety
  • Depression
  • Relationship issues
  • Academic challenges
  • Loneliness or homesickness

How to access GMSSP:

  • Download the App: Access support through the TELUS Health Student Support app.
  • Call: Reach out to counsellors anytime at 1-844-451-9700 or 001-416-380-6578 outside of CAD/USA.
  • Online: Visit www.gmssp.org for more information and resources.

Accessing GMSSP outside of Canada or the U.S.

  • Option 1: Chat with a counsellor through the Student Support app.
    Chatting through the app using Wi-Fi will not incur charges.
  • Option 2: Make an international call from your phone.
    You can always ask the intake coordinator to call you back so that you do not incur international charges.
  • Option 3: Call collect or reverse charge call.
    Please follow the specific calling instructions in your country. All international calls are live answered calls so we can accept any related charges.
  • Option 4: Call via wi-fi connection.
    Call using wi-fi via a wi-fi enabled phone.

We encourage our students to utilize this invaluable resource for support and guidance throughout their academic journey. At Columbia College, your mental health and well-being are our top priorities.

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