Frequently Asked Questions Student Services How to book an appointment with the advisors? Please note that students can now book an appointment with the following advisors through their Student Portal: Academic Advisors Mental Health Advisors Immigration Advisors Career Advisor Rights and Responsibilities Counselor To book your appointment, please do the following: Log into your Student Portal -> Go to “Useful Links” -> Select “Book Appointment with Advisor” Click the “Add Booking” button Click the first box and choose the type of Advising Service you’re looking for. (Please note that “Academic Advising” is displayed by default.) Click the second box to choose your Advisor. (Please note that you can only choose your Advisor for Mental Health Counselling sessions.) Click “Select Service” to proceed to the next page. Click “Advisor Available Days” to select a day for your appointment. Click on “Advisor Available Times” to select a time. (Please note that the first appointment available on your selected day will be displayed by default but a drop-down menu with more slots will appear once you click the box. If the slot is an in-person session, there will be a label next to the time specifying this.) Select a “Topic” that you would like to discuss. Write a brief description of what you would like to discuss (optional) Click “Book” to confirm your booking. I don’t understand the meaning of some words. Can you explain the meaning of GPA, prerequisite, corequisite, transfer credit, section, etc.? Check out the Glossary of Terms. How can I get more information about university courses, programs, and associate degrees? See a counselor in Student Services for more information about courses, programs, associate degrees, and certificates. See also Courses. How can I change my classes/sections? See an academic advisor before the end of week one of each semester to change classes/sections. How can I withdraw from a class if I find it too difficult? See an academic advisor before the end of week 9 to withdraw from a class. How many credits do I need to transfer to a university? Students wishing to transfer to 2nd Year studies at university normally require between 24-30 credits, but you can transfer up to 60 credits. Students who wish to transfer to 3rd Year studies normally require 54-60 credits. When and how can I apply for an extension to my Study Permit or Temporary Resident Visa as well as apply for a Work Permit? See an academic advisor to get this information. See also Immigration and the Government of Canada website. How can I apply for MSP (Medical Services Plan) Insurance? Application forms (with instructions) are available in Student Services. See the Nurse or academic advisor for assistance. As well, refer to the online MSP insurance application here. Whom may I talk to about personal problems? You are welcome to speak, in privacy, with a counsellor, academic advisor, or the Nurse about any problems you are having. Does the College provide any awards or scholarships? Yes. See the Scholarships and Awards. How can I find out about the transferability of Columbia College courses? See an academic advisor. Also read the Transferability of University Courses section of the Academic Calendar.You can also view the BC Transfer Guide. Where do I book an appointment at the Learning Centre? Book an appointment at the Learning Centre here. Where do I book an appointment with an academic advisor? If you are an Associate Degree or University Transfer student, to book an appointment with an academic advisor visit Student Services in Room 211 on the 2nd floor of the Main Campus. You can also book an appointment online. If you are a High School student, go to the front desk on the fourth floor of the North Campus to book an appointment. Can I work while studying? Refer to Working On and Off Campus while Studying for more information about working. Can my sister (who is from outside Canada) visit me here? See Immigration for information on inviting friends and relatives from countries that require a visa. How do I know how much I have to pay for my next semester tuition? Refer to Costs. How do I apply from Columbia College Secondary to the University Transfer or Associate Degree program at Columbia College? Speak to an academic advisor by going to the front desk on the fourth floor of the North Campus to book an appointment or send an email to: [email protected] for further instruction. How do I know what clubs there are on campus? How do I join/start a club? Check out the list of Clubs that are currently offered at the College here. To start a club, email [email protected] How can I find accommodation? Find out more about our Homestay Program. If you decide to look for somewhere to live independently, the Internet is the best place to get an idea about the rental real estate market of Vancouver. Websites like Craigslist, Kijiji and PadMapper are a good place to start your search for a new place. Can I work more than 20 hours a week? What is the maximum number of hours I can work during break? Refer to Working On and Off Campus while Studying Will I have trouble applying for a post-graduate work permit or permanent residency if I’ve been on Probation? To be eligible for the post-graduate work permit (PGWP), you must maintain your status as a full-time student at a Designated Learning Institution. See Immigration for further information about the PGWP. Is there a problem with my study permit if I change majors? No, there will be no problem with your study permit if you change majors. You are not bound by the program that was written in your Letter of Acceptance (LOA) or by the program indicated on your study permit. What is the difference between guard.me and MSP? Do I have to apply for MSP? Please speak with an Academic Advisor regarding this question. Bookstore Where is the bookstore located? The bookstore is located on the third floor of the Main Campus in room #312. How do I contact the bookstore? You can visit the bookstore when it is open or by sending an email to [email protected] When is the bookstore open? The bookstore will be open for the Fall 2021 semester starting on September 7, 2021 until the end of the semester (December 17th) What are the bookstore hours? The bookstore will be open Monday to Thursday from 10:00 AM to 3:30 PM. For the first week of class (Sept 7th to 10th), the bookstore will be open Tuesday to Friday from 10:00 AM to 3:30 PM How will I know what textbooks I will need and in what format? Your instructor will be able to tell you what the textbook (s) will be for the course. The bookstore will also have a list of all courses and textbooks. Some courses may have electronic textbooks, some may require hard copies of textbooks, and some courses may have open resource textbooks (OER) that are free to access. The textbook that I need is an electronic textbook. How do I purchase this? Most textbooks are sold through VitalSource. You will need to set up an account using the following URL: https://www.vitalsource.com/en-ca/. A credit card is required for e-text purchases. The bookstore will be able to tell you the ISBN number of the e-text you need for your course. I am having difficulty purchasing an e-text. What do I do? If you are having any difficulty with the purchase process please visit the Vital Source FAQ page at https://support.vitalsource.com/hc/en-us/categories/201207418-VitalSource-Store-and-Sampling-Portal to resolve your issue. If you are still having difficulty with your e-text purchase, where you may not have a credit card or your credit card is not working, please contact [email protected] and we can arrange an alternate payment method. Can I return my access code to Vital Source for my e-text? Vital Source has a return policy listed on their website: https://www.vitalsource.com/en-ca/refund-policy I am a bursary or WUSC student. How do I get my textbooks? Please contact [email protected] and someone will help you with your required textbooks. What if my instructor says I need a course pack? Certain courses require a package of reading material that will be available to purchase in the bookstore. The bookstore will know what package is needed for the course(s) you are taking. How do I pay for my bookstore purchases? The bookstore accepts debit and credit cards and, in most cases, you will be able to tap your card for purchases up to $100. Cash is also accepted up to $200 per transaction, but is not a preferred method of payment. What other items does the bookstore sell? The bookstore sells notebooks, pens/pencils, highlighters, USB sticks, white-out … pretty much the typical stuff that students will need. There are also Columbia College branded items such as hoodies, travel mugs, and umbrellas.